Don't take my word for it

M

Michelle Thula

✔ Claimed ★ Pro
Branch Manager
4.81 ★★★★★ (299 reviews)

We're a family-owned business, dedicated to helping other families and individuals improve their quality of living. We're a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we're a family.

Mortgage Mortgage Loan Officer

Reviews

4.81 ★★★★★ (299)
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Craig R
Denver, NC
Posted on June 13th, 2026 03:30 PM
★ 5.0
Verified Customer

Michelle is an excellent professional and is an asset to your firm.

Reply from Michelle Thula
June 15th, 2026 05:06 PM

Thank you Craig! Enjoy your beautiful new home!!

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Thomas C
Rock Hill, SC
Posted on June 7th, 2026 10:02 AM
★ 5.0
Verified Customer

Michelle is as knowledgeable as she is personable. She took my specific needs and considerations into account and helped me make a decision I feel good about. Every time I speak with her, I feel like I'm catching up with a good friend.

Reply from Michelle Thula
June 15th, 2026 05:06 PM

I appreciate your amazing review, send me pictures when you get settled in!

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Robert J
Charlotte, NC
Posted on May 26th, 2026 10:06 AM
★ 5.0
Verified Customer

Excellent experience.

Reply from Michelle Thula
June 5th, 2026 10:07 AM

I'm pleased to hear that you had an excellent experience, Robert. Thank you for taking the time to share your feedback. If there's anything more I can do for you, please let me know.

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Elizabeth P
Charlotte, NC
Posted on April 27th, 2026 07:33 AM
★ 5.0
Verified Partner

Michelle walked my first time home buyer through the whole lending process seamlessly. There was clarity and not confusion; she offered creative support as we navigated win/win ways to make offers in multiple offer situations…

Reply from Michelle Thula
April 27th, 2026 08:50 AM

Thank you so much for your kind words Libby! It was great working with you, I look forward to doing it again soon!!

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Cassandra P
Charlotte, NC
Posted on April 24th, 2026 12:07 PM
★ 5.0
Verified Customer

The entire process was so smooth and easy! I felt comfortable and knew I was in great hands from the first phone call.

Reply from Michelle Thula
April 27th, 2026 08:51 AM

So excited for you! Thank you for allowing me to be a part of your journey! ❤️

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Ryan T H
Kannapolis, NC
Posted on April 23rd, 2026 05:14 PM
★ 5.0
Verified Customer

It was an amazing experience, answered all the questions and helped with understanding the process.

Reply from Michelle Thula
April 27th, 2026 08:52 AM

Congrats Ryan & Emma! I am so happy for you two, enjoy that beautiful new home!! 🏡❤️

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Mary L H
Lancaster, SC
Posted on April 21st, 2026 10:52 PM
★ 5.0
Verified Customer

I bought my last house 40 years ago. A lot has changed in every way in the process of buying a house now! Michelle handled everything with ease, expertise and a lot of patience with me. She explained everything in simple, easy to understand…

Reply from Michelle Thula
April 22nd, 2026 05:26 AM

Thank you so much for your kind words and for allowing me to be a part of your forever home Mary!

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Dale L
Kannapolis, NC
Posted on April 18th, 2026 08:57 AM
★ 5.0
Verified Partner

Great communication throughout, buyer was happy with everything, all went as expected and planned, no surprises, closed on time, 5 star experience.

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Katherine H
Lancaster, SC
Posted on March 23rd, 2026 11:08 PM
★ 5.0
Verified Customer

Michelle and her team were amazing from start to finish! Thank you again!

Reply from Michelle Thula
April 3rd, 2026 02:31 PM

I truly appreciate your feedback. I'm delighted to know that you felt supported throughout the entire process. If you ever need assistance in the future, I'm here to help. Thank you once more!

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Stephen D H
Lancaster, SC
Posted on March 20th, 2026 03:25 PM
★ 5.0
Verified Customer

Michelle was a breath of fresh air. She was honest and detailed, she didn't hide anything from us. She went out of her way to make sure that we felt heard and supported. She gave more details than the average person wants because we asked for…

Reply from Michelle Thula
March 30th, 2026 03:26 PM

Stephen, thank you for sharing such kind words. I'm glad that the detailed information I provided was helpful to you, and I truly appreciate your trust in my honesty throughout the process. Your recommendation means a lot…

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Kristen S
Fort Mill, SC
Posted on November 8th, 2025 04:30 PM
★ 5.0
Verified Customer

This is the second time working with Michelle and she always guides me through everything smoothly! She's the best at what she does!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you so much! I am so happy for you!!

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Kyle L
Fort Mill, SC
Posted on November 6th, 2025 08:16 AM
★ 5.0
Verified Customer

Michelle and the team were responsive to communication and made the process easy.

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Austin A
Albemarle, NC
Posted on October 16th, 2025 03:32 PM
★ 5.0
Verified Customer

Fantastic!!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the 5-star review! It was a pleasure working with you.

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William S
Charlotte, NC
Posted on October 4th, 2025 08:25 AM
★ 5.0
Verified Customer

Michelle was awesome! She is a great advisor and was super helpful throughout the process.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.

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Regina L
Greenwood, SC
Posted on September 30th, 2025 10:05 PM
★ 5.0
Verified Customer

Great experience!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I really appreciate your positive feedback and look forward to staying connected!

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John L
Greenwood, SC
Posted on September 27th, 2025 07:02 PM
★ 5.0
Verified Customer

Great communication with Michelle!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I really appreciate your positive feedback and look forward to staying connected!

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Don M
Greenwood, SC
Posted on September 27th, 2025 08:44 AM
★ 5.0
Verified Customer

Another smooth transaction with Michelle and her team. 5 Star Service.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the 5-star review! It was a pleasure working with you.

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Hasty M
Charlotte, NC
Posted on September 15th, 2025 04:50 PM
★ 5.0
Verified Partner

The team worked with my first-time homebuyer, who was short on cash, and was able to bring him to the closing table.

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Ericka O
York, SC
Posted on September 9th, 2025 08:50 PM
★ 5.0
Verified Customer

Michelle was attentive, patient, personable and incredibly knowledgeable throughout my lending process. She made a usually difficult process very smooth and stress free for me. So grateful I got the chance to work with her!!!! Her support…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I appreciate your positive feedback, and I look forward to working with you again in the future!

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Paul R
Rock Hill, SC
Posted on September 3rd, 2025 01:31 PM
★ 5.0
Verified Customer

The communication was timely and when hiccups happened they knew how to navigate the situation. We weren't left to guess if things were done correctly. The ease of the process via electronic documents made things significantly easier…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so glad you had a great experience working with me! Please feel free to reach out if you ever need anything.

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Kathryn B
Rock Hill, SC
Posted on August 29th, 2025 03:36 PM
★ 5.0
Verified Customer

Michelle was incredibly knowledgeable and made a very stressful process much less overwhelming!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Enjoy that beautiful NEW home Katie! <3

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Chad H
Waxhaw, NC
Posted on August 20th, 2025 03:42 PM
★ 5.0
Verified Customer

Michelle is the greatest person on this planet. That woman went above and beyond to help me and my family when we needed her the most!!!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

You are too kind! I am so very excited for your family, enjoy!!

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Samantha W
Greenville, SC
Posted on August 7th, 2025 08:29 AM
★ 5.0
Verified Customer

Michelle was amazing! She was so on top of things and her communication was excellent.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.

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Joshua D
Greenville, SC
Posted on August 6th, 2025 04:14 PM
★ 5.0
Verified Customer

Michelle is excellent at communicating, her team is wonderful to work with.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so glad you had a great experience working with me! Please feel free to reach out if you ever need anything.

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Joseph L
Charlotte, NC
Posted on August 4th, 2025 11:52 AM
★ 5.0
Verified Customer

We were pleased working with Michelle! She's so knowledgeable and was very helpful in guiding us through the process!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I appreciate your positive feedback, and I look forward to working with you again in the future!

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Harley B
Lancaster, SC
Posted on July 21st, 2025 09:58 AM
★ 5.0
Verified Customer

Michelle was by far the best loan officer I have ever worked with! She was so kind and made things extremely easy. I would without a doubt recommend her to anyone and everyone. Her work and knowledge exceeds expectations. We appreciate her…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you so much! I am SO happy for your family, enjoy that beautiful new home!

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Kristi W
Rock Hill, SC
Posted on June 23rd, 2025 08:16 AM
★ 5.0
Verified Customer

Michelle and team were amazing to work with! Communication was fantastic and I felt a sense of ease throughout the process of buying my first home. Highly recommend!!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the fantastic review! I appreciate you putting your trust in me.

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Danielle S
Statesville, NC
Posted on June 20th, 2025 08:18 AM
★ 5.0
Verified Customer

Michelle was absolutely a pleasure to work with. She made sure I was never stressed or nervous. She answered every question I had. Always was there and gave time of day.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.

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Stephen H
Lancaster, SC
Posted on June 10th, 2025 12:20 PM
★ 5.0
Verified Customer

Michelle went above and beyond for us and got us our dream home!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so glad you had a great experience working with me! Please feel free to reach out if you ever need anything.

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Howard I
Laurens, SC
Posted on May 23rd, 2025 08:52 AM
★ 5.0
Verified Customer

Michelle was fabulous to work with. Michelle was very professional and was available at anytime we needed to speak to her. Michelle is the reason we are in our new house.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I appreciate your positive feedback, and I look forward to working with you again in the future!

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Celia M
York, SC
Posted on May 23rd, 2025 08:17 AM
★ 5.0
Verified Customer

The knowledge and experience Michelle provided.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.

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Chris B
Mount Holly, NC
Posted on May 23rd, 2025 08:06 AM
★ 5.0
Verified Partner

My client found you and that's how I got to know about you and it has been a flawless transaction.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

It was great working with you! I really appreciate your business and positive feedback.

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Stephen S
Salisbury, NC
Posted on May 11th, 2025 05:42 PM
★ 5.0
Verified Customer

Michelle and her team were always there for us to answer any questions we had and also guide us and give us multiple options on various situations. They were also very knowledgeable and professional at all times. Would highly recommend Michelle…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm thrilled to hear that you had such a positive experience with our team during your refinance process. It was a pleasure to assist you, and I greatly appreciate your recommendation to friends and family…

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Rebecca S
Salisbury, NC
Posted on May 11th, 2025 11:42 AM
★ 5.0
Verified Customer

Michelle was very personable and knowledgeable.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm grateful for your 5-star review! It was great working with you.

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Chelsea C
Fort Mill, SC
Posted on May 1st, 2025 11:31 AM
★ 5.0
Verified Customer

Thanks Michelle & team!!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the 5-star review! It was a pleasure working with you.

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Jaden P
Lexington, SC
Posted on April 18th, 2025 03:15 PM
★ 5.0
Verified Customer

Michelle was amazing.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you so much for the review! I loved working with you and will keep in touch moving forward.

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Nickolas M
Fort Mill, SC
Posted on April 8th, 2025 08:49 AM
★ 5.0
Verified Customer

I had the pleasure of working with Michelle on a recent home purchase in Tega Cay, SC, and she was absolutely outstanding. From day one, she was communicative, knowledgeable, detail-oriented, and most importantly…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

It was great working with you! I really appreciate your business and positive feedback.

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Mary T
Fort Mill, SC
Posted on April 7th, 2025 08:22 PM
★ 5.0
Verified Customer

Michelle was an extreme professional from start to finish. She was easy to contact and answered all of our questions. It's clear she's an expert in her field. The process was extremely easy and efficient. We were clear to close well in advance…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm grateful for your 5-star review! It was great working with you.

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Casey S
Rock Hill, SC
Posted on March 3rd, 2025 03:32 PM
★ 5.0
Verified Customer

Michelle and her team were phenomenal to work with. She was very open with communication and always transparent in where we were in the process. I am grateful to have had her expertise with handling my loan. I will definitely be referring…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so grateful for your review! Working with you was fantastic, and I look forward to staying connected.

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Kristi W
Indian Land, SC
Posted on February 27th, 2025 08:16 AM
★ 5.0
Verified Customer

Michelle and team communicated well, and despite a couple of challenges along the way, we got to closing on time!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the amazing review! I'm thrilled I could make your experience hassle-free.

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Ruth C
Indian Land, SC
Posted on February 25th, 2025 06:20 PM
★ 5.0
Verified Customer

Thorough; online signing very helpful.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I appreciate your positive feedback, and I look forward to working with you again in the future!

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Jill B
Lowell, NC
Posted on February 14th, 2025 05:06 PM
★ 5.0
Verified Customer

Michelle was always available, very knowledgeable, friendly, approachable, always went out of her way, thoughtful, helpful, and always reliable. I would 10 times over always recommend her to associates, family and friends. Thank you so much…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm grateful for your 5-star review! It was great working with you.

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Wade B
Troutman, NC
Posted on February 7th, 2025 12:19 PM
★ 5.0
Verified Customer

Thank you for all your help!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so glad I could make your experience hassle-free! I look forward to staying connected, as it was a pleasure working with you.

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Martha E
Lancaster, SC
Posted on February 5th, 2025 04:57 PM
★ 5.0
Verified Partner

Michelle is always great to work with! As a Realtor it's so important to have an available lender that is not only knowledgeable but that will also pick up the phone and text you back when you have questions or any concerns. My clients and I…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the fantastic review! I appreciate you putting your trust in me.

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Shane B
Lancaster, SC
Posted on February 5th, 2025 03:36 PM
★ 5.0
Verified Customer

Honestly, I owe Michelle everything! I am sitting here in my beautiful dream home just 3 years after back to back family traumas nearly wiped us out financially. Michelle took the time to listen and provided practical guidance to improve our…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

This is so sweet! I am so happy for you both and love that I get to be a part of your story. Enjoy that beautiful new home!

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Adrian F
Columbia, SC
Posted on January 27th, 2025 12:56 PM
★ 5.0
Verified Customer

Working with Michelle was amazing, she made my first home buying experience smooth and enjoyable.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm grateful for your 5-star review! It was great working with you.

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Karen B
Sherrills Ford, NC
Posted on January 2nd, 2025 03:33 PM
★ 5.0
Verified Customer

Michelle is professional and got the job done quickly.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

It was great working with you! I really appreciate your business and positive feedback.

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Maxine G
Lancaster, SC
Posted on December 31st, 2024 09:22 AM
★ 5.0
Verified Customer

My experience was great!!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the fantastic review! I appreciate you putting your trust in me.

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Jason U
Rock Hill, SC
Posted on December 23rd, 2024 03:29 PM
★ 5.0
Verified Partner

Michelle was so awesome to work with, as always. She was able to get us to closing under very challenging circumstances. The buyers were super happy to be home in their new home for the holidays.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.

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Brandy B
Mount Holly, NC
Posted on November 9th, 2024 02:25 PM
★ 5.0
Verified Partner

Michelle was an amazing business partner to work with. She made sure to answer all of our clients questions in detail and was an excellent communicator throughout the entire transaction. Her giving 1000% at her job made it easy for me.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I appreciate you trusting your amazing clients with me!!

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Donielle G
Waxhaw, NC
Posted on October 27th, 2024 08:53 PM
★ 5.0
Verified Customer

Michelle educated us, was consultative, patient, connected after normal business hours and was extremely responsive and helpful!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I appreciate your positive feedback, and I look forward to working with you again in the future!

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Donne W
Lancaster, SC
Posted on October 23rd, 2024 06:28 PM
★ 5.0
Verified Customer

Dealing directly with Michelle. She stayed on top of everything. Very professional and kind. Will ask for her if I have any future dealings with my mortgage regarding refinancing due to a lower interest rate.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.

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Dyrc S
Fort Mill, SC
Posted on October 11th, 2024 08:47 AM
★ 5.0
Verified Customer

Overall greatness, from start to finish, Michelle made our experience 2 thumbs up!!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so glad you had a great experience working with me! Please feel free to reach out if you ever need anything.

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Adam W
Lancaster, SC
Posted on October 3rd, 2024 09:26 AM
★ 5.0
Verified Customer

Overall great experience(s).

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I really appreciate your positive feedback and look forward to staying connected!

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Danny M
Salisbury, NC
Posted on September 26th, 2024 10:59 PM
★ 5.0
Verified Customer

Wow, is the first thing that pops up in my head just thinking of how great things happen working with Michelle, family oriented, a great human being and very dedicated in what she's doing for you. This is a dream come true getting my family…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you so much for the review! I loved working with you and will keep in touch moving forward.

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Barbara M
Rock Hill, SC
Posted on September 26th, 2024 08:55 AM
★ 5.0
Verified Customer

Very efficient, professional, and understanding. She made the process so easy for us and sent us the documents all along the way to keep us updated.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the amazing review! I'm thrilled I could make your experience hassle-free.

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Anthony B
Kinards, SC
Posted on September 4th, 2024 10:20 AM
★ 5.0
Verified Customer

As always Michelle and her team are quick to respond, very knowledgeable, and work tirelessly to ensure the best lending experience possible.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so grateful for your review! Working with you was fantastic, and I look forward to staying connected.

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Paige M
Rock Hill, SC
Posted on September 2nd, 2024 08:51 PM
★ 5.0
Verified Customer

Seamlessly executed.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

It was great working with you! I really appreciate your business and positive feedback.

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Mallory Y
Charlotte, NC
Posted on September 2nd, 2024 11:38 AM
★ 5.0
Verified Customer

From day 1 Michelle was fantastic! I am a first time home buyer and there were some unique elements to the purchase of my home. She called me and asked great questions about my circumstances and explained the process to me. She remained available…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

It was great working with you! I really appreciate your business and positive feedback.

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Robert B
Matthews, NC
Posted on August 30th, 2024 10:45 AM
★ 5.0
Verified Customer

Michelle was amazing throughout the whole process. She always got back to us quickly and had such a deep understanding of everything we asked about. Her professionalism and expertise really put us at ease as we are first-time home-buyers. On…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.

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Jason U
Rock Hill, SC
Posted on August 24th, 2024 05:58 PM
★ 5.0
Verified Customer

Michelle was amazing to work with. She was able to solve problems on the fly and get us the clear to close!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you so much for the review! I loved working with you and will keep in touch moving forward.

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Kyle P
Matthews, NC
Posted on August 16th, 2024 04:05 PM
★ 5.0
Verified Customer

We had a great experience working with Michelle. This was our first time buying a home and the process was intimidating. She was educational while also making sure we did not feel overwhelmed. 10/10 would recommend.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.

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Marcus K
Indian Trail, NC
Posted on August 13th, 2024 08:44 PM
★ 5.0
Verified Customer

You were amazing! Thank you so much!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the amazing review! I'm thrilled I could make your experience hassle-free.

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Robert W
Wingate, NC
Posted on August 10th, 2024 08:11 AM
★ 5.0
Verified Customer

It was a pleasure working with Michelle…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you so much for the review! I loved working with you and will keep in touch moving forward.

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Paul P
Mount Holly, NC
Posted on July 30th, 2024 03:57 PM
★ 5.0
Verified Customer

Grateful for Michelle's service.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I appreciate your positive feedback, and I look forward to working with you again in the future!

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Nicholas I
Tega Cay, SC
Posted on July 25th, 2024 03:35 PM
★ 5.0
Verified Customer

Michelle was always available to answer any question we had (and we had A LOT as first time homebuyers). She simplified the process for us and helped us get a great loan, rate and insurance! While I hope to not have to buy another house anytime…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for your kind words! It was awesome being able to help with your big move, enjoy that beautiful home!

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Jacqueline B
Lancaster, SC
Posted on July 24th, 2024 10:54 PM
★ 5.0
Verified Customer

Michelle's communication and guidance through the entire process made this interaction as low stress as possible. Her responses to any questions at any point were quick, thorough and much appreciated.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I am so happy for your family, enjoy that beautiful NEW home!!

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Justin N
Lancaster, SC
Posted on July 22nd, 2024 03:39 PM
★ 5.0
Verified Customer

Michelle's expertise, professionalism and quick response made this overly difficult deal go exceptionally smooth and quick. Great job Michelle and team!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I appreciate your positive feedback, and I look forward to working with you again in the future!

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Sandra T
Chesnee, SC
Posted on July 13th, 2024 08:55 AM
★ 5.0
Verified Customer

Michelle was great to work with. She listened to my concerns about needing a loan to purchase a new home and she made it happen for me. She and her team were great. I would recommend her in a heartbeat to anyone needing a loan. She was great…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you so much for the review! I loved working with you and will keep in touch moving forward.

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Antione M
Clover, SC
Posted on July 10th, 2024 03:26 PM
★ 5.0
Verified Customer

This is not the first time I've done business with Michelle and her team. They are always professional and most importantly responsive. All of my questions and concerns are always addressed quickly and in language I can understand.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so glad I could make your experience hassle-free! I look forward to staying connected, as it was a pleasure working with you.

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Jennifer R
Charlotte, NC
Posted on July 10th, 2024 08:17 AM
★ 5.0
Verified Customer

Michelle's great!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the amazing review! I'm thrilled I could make your experience hassle-free.

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Kevin T
Rock Hill, SC
Posted on July 8th, 2024 04:40 PM
★ 5.0
Verified Partner

Communication is vital in our line of work and Michelle did a marvelous job of keeping us informed and updated every step of the way! Thanks Michelle!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you so much for the review! I loved working with you and will keep in touch moving forward.

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Sirtario W
Clayton, NC
Posted on July 4th, 2024 09:13 AM
★ 5.0
Verified Customer

Michelle was very knowledgeable and personable. She made us feel comfortable and willing to work with her. She is trustworthy and kind. Michelle and her team worked fast and made things happen diligently. I would recommend Michelle to…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.

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Beth L
Clayton, NC
Posted on July 4th, 2024 08:03 AM
★ 5.0
Verified Partner

Michelle was so professional, understanding and so helpful throughout the process. Thank you for doing an exceptional job for my buyer client!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so grateful for your review! Working with you was fantastic, and I look forward to staying connected.

B
Brett G
Kure Beach, NC
Posted on July 2nd, 2024 03:43 PM
★ 5.0
Verified Customer

Michelle and her team are amazing. We had an opportunity come up on a tight timeframe and Michelle was able to get us Clear to Close in 16 days.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you so much for the review! I loved working with you and will keep in touch moving forward.

J
Jasity A
Salisbury, NC
Posted on July 2nd, 2024 08:26 AM
★ 5.0
Verified Customer

Love Michelle, she always makes this process easy and always has time to answer all my questions.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so grateful for your review! Working with you was fantastic, and I look forward to staying connected.

K
Kristin C
Myrtle Beach, SC
Posted on July 1st, 2024 08:13 AM
★ 5.0
Verified Customer

Michelle is an absolute pleasure to work with. She is amazing and makes the loan process seamless!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so glad you had a great experience working with me! Please feel free to reach out if you ever need anything.

B
Brandi W
Myrtle Beach, SC
Posted on June 30th, 2024 08:25 AM
★ 5.0
Verified Customer

Michelle and her entire team are truly amazing and always on top of everything!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.

G
Grant D
Fort Mill, SC
Posted on June 29th, 2024 09:23 AM
★ 5.0
Verified Customer

Michelle was amazing to work with and resolved all issues that arose from beginning to end. She guided and advised me on an important process of purchasing our home and we were grateful to have her as our loan officer.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the amazing review! I'm thrilled I could make your experience hassle-free.

R
Richard B
Charlotte, NC
Posted on June 18th, 2024 02:33 PM
★ 5.0
Verified Customer

Michelle was extremely helpful throughout the process in helping us understand what was going on at each step. As first time buyers, we needed a lot of education on the reasons why we were doing different things and needed help understanding…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so grateful for your review! Working with you was fantastic, and I look forward to staying connected.

W
William C
Monroe, NC
Posted on June 14th, 2024 01:02 PM
★ 5.0
Verified Customer

Thanks for everything.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the amazing review! I'm thrilled I could make your experience hassle-free.

D
Darin G
Rock Hill, SC
Posted on June 5th, 2024 10:33 AM
★ 5.0
Verified Customer

Michelle is the best! She is very personable and made obtaining our mortgage smooth and easy.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.

M
Marcus R
Mount Holly, NC
Posted on May 10th, 2024 12:29 AM
★ 5.0
Verified Customer

We've worked with Michelle twice for our mortgage servicing needs. She's knowledgeable and was an absolute pleasure to work with. Would recommend her in a heartbeat.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I really appreciate your positive feedback and look forward to staying connected!

A
Andrew G
Tega Cay, SC
Posted on April 30th, 2024 03:36 PM
★ 5.0
Verified Customer

Michelle and her team are very efficient and professional!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the 5-star review! It was a pleasure working with you.

S
Shanida M
Salisbury, NC
Posted on April 27th, 2024 08:29 AM
★ 5.0
Verified Customer

This has by far been the most stress free experience with Michelle and her team! Thank you!!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you for the amazing review! I'm thrilled I could make your experience hassle-free.

D
Da'Shawn H
Mount Holly, NC
Posted on April 20th, 2024 09:02 AM
★ 5.0
Verified Customer

Michelle and her team were always available when I had questions and they provided very helpful recommendations.

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.

L
Latosha K
Statesville, NC
Posted on March 28th, 2024 08:35 AM
★ 5.0
Verified Partner

Michelle was absolutely amazing. Her knowledge and care allowed her to give my buyers options that they were pleased with. Michelle was very patient and available when we needed her. Thank you Michelle for adding value to my clients experience…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Thank you so much for the review! I loved working with you and will keep in touch moving forward.

C
Cathryne B
Statesville, NC
Posted on March 25th, 2024 04:42 PM
★ 5.0
Verified Customer

Michelle was amazing!! I can't thank her enough for being so patient and thorough throughout the entire process. She made sure to explain every step, address all my questions/concerns and the communication was spot on! I would recommend her…

Reply from Michelle Thula
November 12th, 2025 08:00 AM

Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.

K
Katherine P
Lancaster, SC
Posted on March 16th, 2024 08:17 AM
★ 5.0
Verified Customer

Michelle and her team are the best in the business. This was the second home we have purchased using her team and the process has been so smooth and enjoyable each time. I recommend her to everyone looking to buy a new home!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I'm so glad you had a great experience working with me! Please feel free to reach out if you ever need anything.

J
Janice B
Lancaster, SC
Posted on March 3rd, 2024 08:53 AM
★ 5.0
Verified Customer

Michelle explained the lending process and our options without having us feel pressured to buy into an interest rate early into the process which was huge. She was “real” and we felt we could speak to her on a personal level. She “gets it”!

Reply from Michelle Thula
November 12th, 2025 08:00 AM

I appreciate your positive feedback, and I look forward to working with you again in the future!

K
Kendell M
Lancaster, SC
Posted on January 16th, 2024 04:12 PM
★ 5.0
Verified Customer

Michelle, Elysia and Christi are the best!!! They made the process so easy for us! Thank you.

C
Chelsea C
Charlotte, NC
Posted on December 26th, 2023 01:07 PM
★ 5.0
Verified Customer

I love working with Michelle and her team. They are responsive and always take their time educating clients.

J
Jordan Y
Rock Hill, SC
Posted on November 1st, 2023 03:35 PM
★ 5.0
Verified Customer

Michelle was an expert and moved things along for us very quickly! She was great to work with.

G
George C
Matthews, NC
Posted on October 30th, 2023 09:19 AM
★ 5.0
Verified Customer

Communication.

S
Samaria S
Charlotte, NC
Posted on October 11th, 2023 06:05 PM
★ 5.0
Verified Customer

Michelle was accessible, diligent, detailed, and responded in a timely fashion. She went above and beyond to help me purchase my first home.

C
Cassidy W
Lancaster, SC
Posted on October 11th, 2023 03:10 PM
★ 5.0
Verified Customer

Michelle was always there for our questions no matter how dumb they might have been. She never talked down to us. She always answered everything like she was teaching us. I learned so much through the whole process. Will always recommend…

T
Timothy G
Bessemer City, NC
Posted on October 11th, 2023 08:06 AM
★ 5.0
Verified Customer

Michelle was wonderful.

J
Jasity A
Salisbury, SC
Posted on October 6th, 2023 12:00 PM
★ 5.0
Verified Customer

Michelle was amazing!! Her communication was very effective. I wouldn't have been able to get this house without her! Thank you again for all your hard work.

J
Janet G
Greenwood, SC
Posted on July 4th, 2023 03:28 PM
★ 5.0
Verified Customer

The purchasing process was simple due to the support that we received throughout.

Z
Zorah B
Roswell, GA
Posted on July 2nd, 2023 04:10 PM
★ 5.0
Verified Customer

Michelle and team were fantastic at helping me navigate the purchase of our house. They were clear on needs and timelines, always available, and happy to answer any questions I had. I cannot believe how smooth the whole process was. Thank you!!…

G
Grayson L
Charlotte, NC
Posted on June 25th, 2023 02:14 PM
★ 5.0
Verified Customer

The team was very responsive and thorough explaining exactly what we needed to get done and by when. It made the process very smooth for us.

D
David S
Tega Cay, SC
Posted on June 13th, 2023 05:08 PM
★ 5.0
Verified Customer

Consistent, informed communication and availability at off hours. All-around great experience.

C
Cynthia N
York, SC
Posted on May 31st, 2023 04:54 PM
★ 5.0
Verified Customer

The experience was simple, easy and straightforward. Every question I asked was answered in a timely manner. Excellent customer service! Thanks Michelle and the team!

P
Patso S
York, SC
Posted on May 22nd, 2023 07:17 PM
★ 5.0
Verified Customer

Michelle was very knowledgeable and appreciate her guidance!

I
Idris E
York, SC
Posted on May 22nd, 2023 04:08 PM
★ 5.0
Verified Customer

Michelle was simply awesome, honest and supportive.

S
Shelbie P
Clover, SC
Posted on May 22nd, 2023 03:32 PM
★ 5.0
Verified Customer

Michelle and the team are amazing! Anytime we needed anything or asked for an update, Michelle would talk to us herself. We were recommended to Michelle and team a few years ago and are so glad we found them! Thank you for helping us…

N
Natalie H
Cowpens, SC
Posted on May 16th, 2023 08:24 PM
★ 5.0
Verified Customer

Everyone worked very efficiently to help me with my goal of home ownership. I was informed during all phases of the loan process and everyone was great to give me a call when I needed a question answered.

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About

We're a family-owned business, dedicated to helping other families and individuals improve their quality of living. We're a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we're a family.

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  • Mortgage Loan Officer
  • FHA Home Loan
  • VA Home Loan
  • Jumbo Home Loan
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(803) 348-5505

6000 Fairview Road, SouthPark Towers, Suite 1200, Office 1207 Charlotte, North Carolina 28210

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